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Business: Emergency Notification FAQ

Emergency Notification FAQ

  

What is the Emergency Notification System?

The Foothill-De Anza Community College District's emergency notification system will enable the colleges and the district to communicate with you quickly in the event of an emergency. The system will ONLY be used in case of emergency.

In what situations will a message be sent?

A message will be sent only to inform you of an imminent emergency, such as a fire, earthquake, threat of violence, or chemical hazard, or of significant other events such as a school closing or power outage.

Is my contact information secure?

The contact information submitted for the Foothill-De Anza Emergency Notification System will be kept private and confidential. It will not be shared with other entities, but used only to communicate with you in the case of an emergency.

I share the same phone number as my roommate/colleague, will it call me twice?

No, the system will remove duplicate phone numbers during call delivery. Note: If you have multiple voicemail boxes at one telephone number, the system is unable to leave a voicemail message.

How does the system respond to busy signals or no-answer situations?

For busy signals, the call will be repeated twice in an attempt to reach you. The same is true for No-answer and Call-waiting. If the phone is answered by a message recorder, the message will be left on the answering device. If, after several attempts the call does not successfully go through, the system will stop attempting and report your number to be busy.

I provided multiple phone numbers and Short Message Service (SMS), which device will get the message first?

The system delivers messages to phones and SMS independently and simultaneously. So, it will be delivered to all your available phone numbers at the same time. You could possibly receive them concurrently but, depending on your cell and landline providers, the times may vary. SMS deliveries are dependent on your service provider and can often take longer than voice calls.